Effective: March 8, 2026
These general terms of service govern the contractual relationship between the service provider and any client purchasing services from digiagram.com or digiagram.fr.
DigIAgram provides AI-based digital services, including:
All prices are displayed in euros and include 20% VAT. Billing is monthly and begins upon service activation. No setup fees are applied, regardless of the selected plan.
Payments are processed by card through Stripe, a PCI-DSS Level 1 certified payment processor. In case of a failed payment, the client has 7 days to resolve the issue before the service may be suspended.
All subscriptions are month-to-month with no commitment period. Subscriptions renew automatically and may be cancelled at any time without penalties. Upon cancellation, websites are deactivated within 30 days. Client data is returned upon request. The provider retains ownership of its technical developments and templates.
In accordance with French consumer law, the right of withdrawal does not apply to services that have been fully executed. For services that have not yet been executed, clients have 14 days from subscription to withdraw.
The provider commits to:
The client commits to:
Clients retain ownership of any content they provide (texts, images, logos). The provider retains ownership of its technical developments and templates. AI-generated content is transferred to the client for personal use upon delivery.
The provider's liability is capped at the total amounts paid by the client during the 3 months preceding the claim. The provider shall not be held liable for indirect damages, loss of profit, loss of data, or inaccuracies in AI-generated content.
Personal data processing is detailed in our privacy policy.
The provider shall not be held liable for any failure to perform its obligations due to circumstances of force majeure as defined by the French Civil Code.
The provider reserves the right to modify these terms. Changes take effect 30 days after notification. Clients who disagree with the changes may cancel their subscription without penalties during this period.
These terms are governed by French law. In the event of a dispute, the parties shall first seek an amicable resolution. Failing that, the courts of Nice, France shall have exclusive jurisdiction. Consumer mediation is available in accordance with the French Consumer Code.