Privacy Policy

Effective: March 8, 2026

1. Data Controller

The data controller is AZUR VIP SERVICES, operating as DigIAgram, a simplified joint-stock company (SAS) with a share capital of 500 euros.

• SIREN: 952 831 196
• Address: 38 Bis Boulevard Victor Hugo, 06000 Nice, France
• Contact: via the contact form

2. Data Collected

Data	Purpose	Legal basis
Name, email	Responding to contact requests	Consent
Name, email, phone	Subscription and service management	Contract execution
Payment data	Payment processing via Stripe	Contract execution
IP address, browser	Security and technical diagnostics	Legitimate interest

3. How We Use Your Data

We use the collected information exclusively to:

• Deliver and manage subscribed services
• Communicate about your subscription
• Respond to contact requests
• Ensure security and proper functionality
• Meet legal obligations

We never sell your data. No unsolicited marketing communications will be sent.

4. Data Recipients

Your data may be shared with the following third parties, strictly for the purposes described above:

• Stripe Inc. — Secure payment processing (PCI-DSS Level 1 certified)
• Netcup GmbH (Germany) — Technical hosting
• Google — Email services via Google Workspace

No data is transferred outside the European Union, except to Stripe Inc. (United States), which is covered by EU standard contractual clauses.

5. Data Retention

• Contact data: 3 years after the last exchange
• Customer data: Duration of the contract plus 3 years
• Billing data: 10 years (accounting requirement)
• Technical logs: 12 months

6. Your Rights

Under the General Data Protection Regulation (GDPR, EU Regulation 2016/679) and French data protection law, you have the right to:

• Access a copy of your personal data
• Rectify inaccurate information
• Request the erasure of your data
• Receive your data in a structured, portable format
• Object to the processing of your data
• Request the restriction of processing

To exercise these rights, please use the contact form. We respond within 30 days. You also have the right to file a complaint with the French data protection authority (CNIL) at www.cnil.fr.

7. Cookies

This website does not use any advertising, analytics, or tracking cookies. Only technically necessary cookies are used for proper site functionality. These do not require consent under ePrivacy directives.

8. Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL/TLS encryption for all communications
• Restricted access to personal data
• Secure passwords and authentication
• Regular data backups

9. Policy Changes

We reserve the right to modify this privacy policy. In the event of substantial changes, customers will be notified by email.